plan

[lisawiddop]

I can’t find the critical information for the plan I am on: NBN Broadband SL Bundle 12/1

the ones on the website don’t  seem to match what I am paying. I have one month left on my contract, can I change to another plan while still having a month to go? Wil I have to sign up to new lock in contract, or can I go month to month with not lock in and no extra charge seeing I am an existing customer?

[BasilDV]

Hi @lisawiddop

Welcome to the Community!

Our customers under the NBN service may change their plan without any fees or re-contract.

We've created an article that will help our customers on how to process it online.

• Changing NBN Plans through My Account

Feel free to search Community for help with your issue, or contact us and we'd be glad to assist you.

BasilDV