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slow 5g home broadband on Macbook

zzzzffff
Level 2

I've been using the 5g Home broadband for a couple of weeks now, but for the last few days I noticed almost all of my Macbook applications (safari, mail, app store, maps, etc.) have failed to load and very laggy, and most of the time it just ends up never loading. However, the applications open up whenever I use other wifi connections or my phone data so I came to the conclusion that there might be a problem surrounding the tpg home broadband internet connection

3 REPLIES 3
adib_rahmang
Community Manager

Hey @zzzzffff,

 

We'll check out what's going on. How's the connection looking on your other devices?

 

Feel free to send me a PM.

 

How do I private message (PM) in the community - TPG Community

zzzzffff
Level 2

My other devices seems to be working fine, I think it's just my MacBook having problems with the connection

kate_
Moderator

Gotcha. If it's just your MacBook you're seeing that slowness on, we suggest getting in touch with Apple Support to go through some further troubleshooting 😊