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[solved] No HFC-NBN at all, after drop-out's in the last few days

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72debbie
Level 3
Hi,

I had drop-out's already over the last few days, but today it's not working at all.

Not all router lights are on, not even after a router restart and the HFC-Converter-Box, doesn't have all lights turned-on either and which we also power-cycled.

The Converter has the top light solidly turned-on and the second light is flashing or the top two are solidly turned-on and the third one from the top is flashing.

My husband arrived this morning back from working remotely and had a look at it too, but there is nothing we can do on our end, we believe.

The Router has only the lights turned-on, which are shown in the photo.

Router: TP-Link Archer VR1600v

Here are some photos about it:

https://imagizer.imageshack.com/v2/320xq90/r/922/UETIjl.jpg

https://imagizer.imageshack.com/v2/320xq90/r/923/yyRQii.jpg

https://imagizer.imageshack.com/v2/320xq90/r/923/6CA4cT.jpg

https://imagizer.imageshack.com/v2/320xq90/r/924/iPCeaM.jpg

https://imagizer.imageshack.com/v2/320xq90/r/924/qrT2zc.jpg

https://downdetector.com.au/status/tpg/

Please, fix it, while we are trying to get some sleep.

Best Regards

72debbie
1 ACCEPTED SOLUTION

Accepted Solutions
72debbie
Level 3
Hi Everyone,

Thanks a lot for fixing it so quickly !
We really appreciate it !

It started working again around 10pm AEST.

We wish Everyone a Merry Christmas / Happy Holidays and an amazing Start into 2022 !

Best Regards

72debbie

View solution in original post

1 REPLY 1
72debbie
Level 3
Hi Everyone,

Thanks a lot for fixing it so quickly !
We really appreciate it !

It started working again around 10pm AEST.

We wish Everyone a Merry Christmas / Happy Holidays and an amazing Start into 2022 !

Best Regards

72debbie

View solution in original post