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I am unable to send email from my TPG account via Outlook on my pc. I receive the msg below:
"Task 'blasa@tpg.com.au - Sending' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).'"
I tried changing incoming port to 110 & outgoing to 25 as per web recommendation. This did not alleviate the problem.
For short periods during the day the TPG send email seems to work.
Background & context:
This problem was triggered when I went overseas & was using my laptop & use a different internet provider.
I also use a gmail account in Outlook & this has no problems.
Separately, I am also unable to send email from my TPG account on my mobile phone. This has always been a problem & is not triggered by my trip overseas. The fail msg I receive on my phone is:
“The response from the remote server was:
550 #5.7.1 DMARC unauthenticated mail is prohibited.”
Hi @blasa,
Welcome to TPG Community!
May I ask you to delete and re-set up your TPG email on your Outlook? You may check out these articles for reference:
Let me know how it goes.
Regards,
Angeli