very high package loss

[leoncoolmoon]

i got 50%package loss when trying to ping my home from my mobile, while pinging google with no package loss at all. Also i can not access the opening port on my router. sth is not right, could you fix it pls

[Ahra_G]

Hi @leoncoolmoon, 

Have you had the chance to ping via wired connection? 

-Ahra_G