webmail

adsll0l4
Level 3

Just got this message - how long before it's fixed?

 

Database Connection Failed

Atmail could not communicate to the database resulting in an error. To continue please check the following:

  • Database username and password are correct
  • Hostname is authorized to connect to the database server
  • The software has been installed correctly and the database schema created
  • Validate your database connection details in the file config/dbconfig.ini

The error message returned from the server includes:

SQLSTATE[42000] [1203] User atmail already has more than 'max_user_connections' active connections

 

Once the database connection details have been resolved, reload your browser to continue with the session.

2 REPLIES 2
Umack
Level 4

Cool. Me too.
I have the same question.

Come on TPG. No warning to customers that this was happening.
Have you all gone crazy?

Ahra_G
Moderator

Hi @adsll0l4,

 

We'd be happy to look into this. Let us have your TPG email address via PM so we can check if there's any current issue. 

 

Thanks! 

Ahra_