13 numbers

[rokdeefit]

Hi i have the nbn sl bundle 100. The 13/1300 numbers dont work. I understand these calls are charged. Do i need to add credit to the account?

[david64]

Hi @rokdeefit . You have to add a pre-payment to cover cost of calls not included in plan. Is done via My Account.

[BasilDV]

Hi @

You are correct. You need to add a prepaid balance for you to call 13/1300 numbers.

Your Home Phone Optional Prepaid Balance

BasilDV