Please ensure to use your TPG mobile number or your Account number when logging in to My Account.
Here are some new TPG Mobile articles that you can refer to:
Feel free to PM your TPG Mobile number should you require further assistance.
I have received my TPG SIM and am porting my number. Instructions say to log into my account and use dashboard to get started. However I have now logged in many times and it takes me to the Account homepage. How do I get to Dashboard please ? Thanks, Corrine