Activating sim card with existing mobile number

[Lirinwinata]

Hi,
I activated my sim card with existing mobile number. It works for call but my internet not working. Any advise why?

[Aubrey]

Hi @Lirinwinata, welcome to TPG Community!

Calls, SMS and mobile data should all be working once activation is complete. If restarting your handset doesn't work, send us your details via private message so we can take a closer look into this.

Thanks,

Aubrey