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Anyone else got no adsl2 in Arncliffe area

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Terribleservice
Level 2

And has anyone been able to contact tech support trying for 6 hours now just so they can run through waste of time modem checks before raising a Telstra ticket complete waste of time

1 ACCEPTED SOLUTION

Accepted Solutions
JayeshP9
Moderator

Hi,

We have forwarded line issue fault to Telstra,  For your reference ticket number is 59481431.

we will update you once we receive update from Telstra.

regards

JayeshP9.

View solution in original post

6 REPLIES 6
JayeshP9
Moderator

Welcome to TPG Community,

You can private message to me your customer ID, username or mobile number so i can check status here.

regards,

JayeshP9

Ken-C
Moderator

Hi there Terribleservice,

 

Could you be so kind as to send me a private message with your TPG CID or your mobile number so i can 

check your service status ..

 

kind regards

Terribleservice
Level 2

Hi ken no idea what my cid is my mobile number is 044 967 5103 it’s listed on my acct

Terribleservice
Level 2

@JayeshP9 wrote:

Welcome to TPG Community,

You can private message to me your customer ID, username or mobile number so i can check status here.

regards,

JayeshP9



 mobile number is 044 967 5103 it’s listed on my acct

Terribleservice
Level 2

S mobile number is 044 967 5103 it’s listed on my acct

JayeshP9
Moderator

Hi,

We have forwarded line issue fault to Telstra,  For your reference ticket number is 59481431.

we will update you once we receive update from Telstra.

regards

JayeshP9.

View solution in original post