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Can I get permenant forward on my home phone number

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3Nodosa5
Level 2

We would like to have our landline number put on permenant forward to a mobile number. Is this possible.

Other service providers I have used allowed this in their user portal.

1 ACCEPTED SOLUTION

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BasilDV
Moderator

Hi @3Nodosa5

 

If you are under the NBN service, you need to click on the 'view NBN Digital Voice Service Account' to see the options.

 

BasilDV

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5 REPLIES 5
BasilDV
Moderator

Hi @3Nodosa5 

 

Welcome to the Community!

 

You may set a call forwarding/diversion when you logged in to your TPG My Account.

We've created an article that will provide you information regarding to the available phone features that we offer. TPG Home Phone (Voice) Features

 

Let us know if you need further assistance.

 

BasilDV

3Nodosa5
Level 2

Hi

Thankyou for your response, unfortunately I do not have that option on my account. see image

 

Kind Regards

Sean

BasilDV
Moderator

Hi @3Nodosa5

 

If you are under the NBN service, you need to click on the 'view NBN Digital Voice Service Account' to see the options.

 

BasilDV

3Nodosa5
Level 2

Thankyou

Anonymous
Not applicable

Let us know should you need further assistance. Cheers!