Cannot ring Home phone from mobiles

[the3c10s]

Unable to ring my home phone from any mobile.

I receive the message " We are sorry your call cannot be completed in the long distance company you have selected. Please dial your call within access code"

[Shane]

Hi @the3c10s ,

Thanks for raising this to us. Please check if there is an active call barring with the home phone service.

For more details please see link below.

TPG Home Phone (Voice) Features 

Let us know how it will go.

Regards,

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@the3c10s wrote:

Unable to ring my home phone from any mobile.

I receive the message " We are sorry your call cannot be completed in the long distance company you have selected. Please dial your call within access code"

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[the3c10s]

Hi There does not appear to be an active call barring showing on my NBN digital control panel.

Included snip of control panel and more details of the fault