Home Landline Fault

lhuy2733
Level 2

After picking up a call on the landline, call would drop out before hearing anything. This would usually happen on the first and second attempt. Sometimes it would not drop out at all.

Outbound calls are fine.

Would anyone know how to troubleshoot this?

1 REPLY 1
Riezl
Moderator

Hi @lhuy2733 ,

 

We recommend having a read of these community articles, which may help with your concern:

If you need further assistance, please send us a private message with your TPG customer ID, username and complete address.

 

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