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[Maggie47]

Hi TPG

Incoming callers receive message "Call could not be connected at this time - Please try again later", followed by OCA0188.

Please note I am using a Huawei Model HG659 modem and not the TP-Link Archers as advised.

I would appreciate your help.

Thanking you

Margaret 

[PeterW]

Hello from TPG,

Thank you for contacting us, for verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:

Full Name

Full Address

D.O.B.

I will reply ASAP on receipt of the above.

Regards

PeterW