Home Phone Not Working

[wijesirid001]

My home phone is not working but the Internet works well. I am using a new TP-Link AX5400 modem, and am located in Brisbane, QLD. Please help. Thank you.

[BasilDV]

Hi @wijesirid001

Welcome to the Community!

We've created an article that may help you troubleshoot this issue.

• Troubleshooting No Dial Tone - TPG Home Phone/Voice Service

If it's still not working, please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV