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Home Phone Not Working

wijesirid001
Level 2

My home phone is not working but the Internet works well. I am using a new TP-Link AX5400 modem, and am located in Brisbane, QLD. Please help. Thank you.

1 REPLY 1
BasilDV
Moderator

Hi @wijesirid001

 

Welcome to the Community!

 

We've created an article that may help you troubleshoot this issue.

If it's still not working, please send me a PM with your TPG username or customer ID number to assist you accordingly.

 

BasilDV