Home land line not connected

[madolara]

NBN is working but land line is not..
Please help.. have tried disconnecting etc. for half hour and still not connected..

[Riezl · Accepted solution]

Hi @madolara , we have created this community article, which may help with your concern : Troubleshooting No Dial Tone - TPG Home Phone/Voice Service  

If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and further look into this.

To send a PM, please refer to this link: How do I private message (PM) in the community