Home phone engaged when calling

[alveyamity12]

Hi, when I try to use my new home phone to call someone I am consistently getting an engaged signal. People are able to call me. Can you please tell me how to fix this?

[Riezl]

Hi @alveyamity12,

We recommend having a read of these community articles, which may help with your concern:

• Troubleshooting Problems with TPG Home Phone Calls
• Troubleshooting No Dial Tone - TPG Home Phone/Voice Service

If you need further assistance, please send us a private message with your TPG customer ID, username and complete address.

To send a PM, please refer to this link: How do I private message (PM) in the community