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Home phone line not working after power blackout

Level 1a

Hello,

There was a blackout in the Eastwood/Marsfield/Epping area on Thursday night (24/10/2019) and after power was restored our internet (ADSL2) is working but our home phone cannot make or receive any calls.  The phone has power and is charged so I believe it is the line itself.  Thank you.

2 REPLIES 2
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Level 1a

That was fast!  Thank you.  Internet dropped out for 2 minutes just now and when it was restored the home line is now working.  Cheers.

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Moderator

Glad to hear that your service is up and running now, @adslxpha

 

Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support

 

Cheers!