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Phoneline not working

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Level 2

Hi,

 

I have a TPG home phone installed. It does not work when I try to call any number. I have had complications with it since it has been installed. Can a technician please look into this?

 

 

5 REPLIES 5
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Moderator

Hi @mkumar88 

 

Based on the record that we pulled up using your community details, the reason why your phone isn't working is due to Account-related concern. We can have our Accounts Team reach out to you to discuss this further.

 

Can you PM us your contact number and preferred time for a call?

 

Regards,

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Level 2
How do I private message?
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Moderator

Hi @mkumar88

 

Here's an article that will guide you on how to send a PM. Check this link.

 

Regards,

BasilDV

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Moderator

Thanks for providing your contact details via PM, @mkumar88

 

As discussed, we'll have an Accounts Specialist reach out to you tomorrow between 2PM - 3PM NSW.

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Moderator

Hi @mkumar88

 

Our Accounts Team has tried to call, but they're unable to reach you. Let us know when you'll be available for another call back.