Phoneline not working

[mkumar88]

Hi,

I have a TPG home phone installed. It does not work when I try to call any number. I have had complications with it since it has been installed. Can a technician please look into this?

[Will]

Hi @mkumar88 

Based on the record that we pulled up using your community details, the reason why your phone isn't working is due to Account-related concern. We can have our Accounts Team reach out to you to discuss this further.

Can you PM us your contact number and preferred time for a call?

Regards,

[mkumar88]

How do I private message?

[BasilDV]

Hi @mkumar88

Here's an article that will guide you on how to send a PM. Check this link.

Regards,

BasilDV

[Will]

Thanks for providing your contact details via PM, @mkumar88

As discussed, we'll have an Accounts Specialist reach out to you tomorrow between 2PM - 3PM NSW.

[Will]

Hi @mkumar88

Our Accounts Team has tried to call, but they're unable to reach you. Let us know when you'll be available for another call back.