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Hi,
I have a TPG home phone installed. It does not work when I try to call any number. I have had complications with it since it has been installed. Can a technician please look into this?
Hi @mkumar88
Based on the record that we pulled up using your community details, the reason why your phone isn't working is due to Account-related concern. We can have our Accounts Team reach out to you to discuss this further.
Can you PM us your contact number and preferred time for a call?
Regards,
Thanks for providing your contact details via PM, @mkumar88
As discussed, we'll have an Accounts Specialist reach out to you tomorrow between 2PM - 3PM NSW.
Hi @mkumar88
Our Accounts Team has tried to call, but they're unable to reach you. Let us know when you'll be available for another call back.