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Home phone showing line in use

jstv3
Level 2

I have just noticed that my home phone is showing line in use, meaning we cannot make outgoing or receive incoming calls.  I have reset the modem a few times but issue is still occurring. Any guidance would be appreciated.

1 REPLY 1
BasilDV
Moderator

Hi @jstv3

 

Thanks for raising this with us.

 

We've created some articles that may help you resolve this issue.

If you are still not able to make and receive calls after performing the troubleshooting, please send me a PM with your TPG username or customer ID number to assist you accordingly.

 

BasilDV