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Home phone stopped working

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Level 1

My home phone has stopped working.

No Dial Tone.

Try calling it and get a message saying the call could not be connected.

Internet is working 

 

1 REPLY 1
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Moderator

Hi @markmorris 

 

Welcome to the Community!

 

We've edited the post as it contains your account information. Please avoid posting account information on a public thread as it may compromise your security.

The NBN line test did not show any fault within the line, but the Home phone status is 'not registered'.

Please reset the NBN NTD box to refresh the connection. Refer to the pictures here to see the location of the reset button.

 

Check the service after a few minutes once done.

Let us know how it goes.

BasilDV