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How to turn on/off number display/directory listing on your home phone

Manuel
Community Manager

This article will step you through how to toggle number display and directory listing settings.

You will need to log into my account here to access the below options

 

For NBN Sevices

Log-in to My Account

Select " View NBN Digital Voice Service Account

 

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Select " NBN Digital Voice Service Control Panel"

 

 

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Set your settings for Number Display / Directory ListingClick 'Update' once done

 

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For ADSLSevices

Log-in to My Account

Select " View TPG Home Phone Service Account

 

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Select " Home Phone Service Control Panel"

 

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Set your settings for Number Display / Directory Listing

 

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Click 'Update' once done

 

IMPORTANT REMINDERS:

 

  • Once details are modified for directory listing please allow approximately 5 working days for the changes to reflect on White Pages/Sensis.

 

  • Your directory listing (if any) from your previous provider may or may not be carried across to TPG. TPG will not list your number by default, however customers may choose to list the number in the directory by logging into Your Account section after their account with TPG is active.

 

   For more info, visit… 

   ADSL2+ - http://tpg.com.au/adsl#section2 > Optional Service/Features

   NBN - http://tpg.com.au/nbn#section2 > Optional Service/Features

 

2 REPLIES 2
cathyweb
Level 2

interestingly, I followed those instructions to login and can see my number is supposed to be silent. But it still appears in the Whitepages, even though I called months ago to have this removed.

 

Trying the phone method again today hoping it might actually work.

 

Cathy

 

Shane
Moderator

Hi @cathyweb,

 

Welcome to the community!

 

In the event that your number still listed on the directory listing drop after re-trying the method given to this article feel, let us know.

 

Cheers!

 

 

interestingly, I followed those instructions to login and can see my number is supposed to be silent. But it still appears in the Whitepages, even though I called months ago to have this removed.

 

Trying the phone method again today hoping it might actually work.

 

Cathy