I cannot connect a call from my NBN phone to my mobile phone

[Anonymous]

Hi @robcharlton,

Let us check the status of the home phone and get to the bottom of this, could you send us a PM with your details so we can proceed with the initial investigation.

How to send a PM? 

Regards,

[robcharlton]

Followed your instructions to PM ,however there doesn't appear to be any option to PM when I click on your name .please advise

[BasilDV]

Hi @robcharlton

I'm stepping in since @Anonymous is currently not available.

Are you able to try sending the PM to me?

BasilDV

[robcharlton]

I cannot PM you I get this message
You have reached the limit for number of private messages that you can send for now. Please try again later.