Incoming calls from UK

[auswoodco]

I am unable to receive calls from UK. They can not call my landline. They are receiving a COA 0163 error message saying they are not able to call. TPG complaints are not able to fix it so can someone else help me?

[Riezl]

Hi @auswoodco, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.

To send a private message, please refer to this link: How do I private message (PM) in the community