Land line not working

[russwendy]

Hi,

My landline is not working - the phone is dead. However, the internet is working ok. VOip light is flasing green on the router. Please assist.

Regards,

Russell

[Riezl]

Hi @russwendy ,please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

To send a PM, please refer to this link: How do I private message (PM) in the community