Landline not working

[Plavcak78]

Hi our landline is dead I need some assistance could someone get back to me ASAP. Have tried calling couldn't get through had called a different tpg phone number and she said technical support will call me back and no one has. Thanks Suzana

[Ahra_G]

Hi @Plavcak78, 

We have likewise replied to you post here:

https://community.tpg.com.au/t5/Home-Phone-Voice/Home-landline-is-completely-dead-and-ADSL-2-interne...

The issue is now raised to our Engineering team and Telstra have advised that they are currently experiencing a service disruption which impacts multiple customers. 

Telstra have told us that they have booked a technician to check your TPG service anytime between now and 27/Feb/2020.

Apologies for the inconvenience. ​​​​​​

-Ahra_G