Landline not working

[kaholden62A1]

Hi,

My Landline stopped working approx 5 days ago. I can receive calls but I cannot make calls. I have a dial tone, but when I call I get a continuous high pitched sound.

I have switched things off and on again, and I have unplugged and plugged the phone back in, but still cannot make calls.

[Riezl]

Hi @kaholden62A1 , we recommend having a read of these community articles, which may help with your concern:

• Troubleshooting Problems with TPG Home Phone Calls
• Troubleshooting No Dial Tone - TPG Home Phone/Voice Service

If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and further assist you.

To send a PM, please refer to this link: How do I private message (PM) in the community