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Landline not working

kaholden62A1
Level 2

Hi,

My Landline stopped working approx 5 days ago. I can receive calls but I cannot make calls. I have a dial tone, but when I call I get a continuous high pitched sound.

I have switched things off and on again, and I have unplugged and plugged the phone back in, but still cannot make calls.

1 REPLY 1
Riezl
Moderator

Hi @kaholden62A1 , we recommend having a read of these community articles, which may help with your concern:

 

If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and further assist you.

 

To send a PM, please refer to this link: How do I private message (PM) in the community