Landline not working

cheerobyn
Level 2

Hi, on 20 Aug 2021 TPG technician came to upgrade my plan from HTTB M to HTTB L,  after that my landline telephone  did  not work anymore. I texted the techican and email to customer service but no one answer. What should I do?

Cho

1 REPLY 1
Riezl
Moderator

Hi @cheerobyn ,

 

We recommend having a read of these community articles, which may help with your concern:

 

If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community