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Hi @Plavcak78,
We have likewise replied to you post here:
The issue is now raised to our Engineering team and Telstra have advised that they are currently experiencing a service disruption which impacts multiple customers.
Telstra have told us that they have booked a technician to check your TPG service anytime between now and 27/Feb/2020.
Apologies for the inconvenience.
-Ahra_G