Hi, on 20 Aug 2021 TPG technician came to upgrade my plan from HTTB M to HTTB L, after that my landline telephone did not work anymore. I texted the techican and email to customer service but no one answer. What should I do?
Hi @cheerobyn ,
We recommend having a read of these community articles, which may help with your concern:
If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.
To send a PM, please refer to this link: How do I private message (PM) in the community