Landline

[Bronwynf00]

Hi, I cannot make calls from my landline since upgrading my plan. Over the last couple of days I have tried private messaging support but receive an email telling me it's unmonitored. I have tried calling and been on hold for nearly 1 hour. TPG support can you please help get my phone working.

[BasilDV]

Hi @Bronwynf00 

We've already responded to your previous post and private message.

We'll be waiting for your reply for us to progress your case.

BasilDV

[Bronwynf00]

I sent the information you requested by return email. Did you receive it?

[alanguide]

Normal 'Return' email does not work. You have to PM the mod.

[BasilDV]

Hi @Bronwynf00 

@alanguide is right. Please reply via PM instead.

BasilDV

[Bronwynf00]

Thank you