My landline phone is not working again

[mikeswebservice]

Another nasty surprise. Landline phone is offline again today. It just keeps happening. 

Rebooting modem/router had no effect. No dial tone, just silence.

How about fixing it once & for all or I am going with a more reliable ISP.

Why are we forced to use VOIP when copper landlines worked perfectly for 100 years?

Mike

[BasilDV]

Hi @mikeswebservice 

Thanks for raising this with us and we apologise for the inconvenience.

We've checked the account and understand that this case has been raised to our Engineers for further investigation.

An assigned Engineer will be in touch with you within 24 to 48 hours as soon as an update becomes available.

BasilDV