No Phone

[MichaelHELP]

Hi, Is anyone going to respond to this?????

Suddenly our phone has stopped working. Have internet and this is OK?

[Ahra_G]

Hi @MichaelHELP, 

We recommend having a read of these community articles, which may help with your concern:

• Troubleshooting Problems with TPG Home Phone Calls
• Troubleshooting No Dial Tone - TPG Home Phone/Voice Service

I've managed to locate your account using your Community details and scheduled a call back to be made today from one of our Tech Specialist to check on the homephone connection. 

Should you require further assistance, please don't hesitate to let us know.

Regards,

Ahra_G