No dialtone and ADSL2+ at about 1/5 speed

[psyke777]

Previously my phone line had crackling but now there is not even a dial tone. I have filters.

Also my ADSL2+ connects at about 1/5 previous speeds.

Please send follow up to email address.

Thank you for your help.

[BasilDV · Accepted solution]

Hi @psyke777,

Welcome to TPG Community!

We were able to locate your account using your community details and understand that you were able to speak with our Tech team.

The case was escalated to our Engineering team for further investigation. They need to make sure if what type of technician (TPG or Telstra) will be sent to help us resolve this matter.

Further updates will be given by your assigned Engineer once available.

Kind regards,

BasilDV