No internet and phone

[annielee]

Hi TPG, It is already 5days no internet and phone at home. No one ring me No one help me from TPG. What can I do?
Annie Lee

[BasilDV]

Hi @annielee

We checked the account and learned that there's an NBN technician that is booked to check your service.

Further updates will be provided by your assigned Engineer as soon as it becomes available.

BasilDV

[annielee]

I was waiting for all day lone today. But nobody come.

I'd like to know, what time will come tomorrow?

Annie Lee

[BasilDV · Accepted solution]

Hi @annielee

We understand that the NBN technician has attended the job and restored your service.

Let us know if you need further assistance.

Cheers!

BasilDV

[annielee]

Service is completed. Thank you TPG.

[Ahra_G]

You're very welcome, @annielee! 

Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support

To help manage your TPG services on the go, you may download our TPG Mobile App on this link: tpg.com.au/services/tpg-app

-Ahra_G