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No internet and phone

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annielee
Level 3
Hi TPG, It is already 5days no internet and phone at home. No one ring me No one help me from TPG. What can I do?
Annie Lee
1 ACCEPTED SOLUTION

Accepted Solutions
BasilDV
Moderator

Hi @annielee

 

We understand that the NBN technician has attended the job and restored your service.

 

Let us know if you need further assistance.

 

Cheers!

BasilDV

View solution in original post

5 REPLIES 5
BasilDV
Moderator

Hi @annielee

 

We checked the account and learned that there's an NBN technician that is booked to check your service.

 

Further updates will be provided by your assigned Engineer as soon as it becomes available.

 

BasilDV

annielee
Level 3
I was waiting for all day lone today. But nobody come.

I'd like to know, what time will come tomorrow?

Annie Lee
BasilDV
Moderator

Hi @annielee

 

We understand that the NBN technician has attended the job and restored your service.

 

Let us know if you need further assistance.

 

Cheers!

BasilDV

View solution in original post

annielee
Level 3
Service is completed. Thank you TPG.
Ahra_G
Moderator

You're very welcome, @annielee

 

Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support

 

To help manage your TPG services on the go, you may download our TPG Mobile App on this link: tpg.com.au/services/tpg-app

 

 

-Ahra_G