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No landline for over 2 weeks

05karenw
Level 2

Landline phone has dial tone but total silence if I try to make call or if someone tries to call me.  No message, no alarm.  NBN working fine.  Have checked all connections to modem, power etc.  Have also rebooted modem several times.

1 REPLY 1
Riezl
Moderator

Hi @05karenw, we have created these articles that may help with your concern:

If you need further assistance, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community