No one can call me

[sallydalto2]

I have recently transferred to TPG plugged my modem in the WIFI is working and there's a dial tone I can call out but no one can cal me ...what should I do 

[Ahra_G]

Hi @sallydalto2,

For newly installed services or modem that requires set up, I would recommend checking out this article: New Connection Setup Help

We have also created an article for issues associated with Homephone: Troubleshooting No Dial Tone - TPG Home Phone/Voice Service 

For further help, kindly PM us with your TPG username/Customer ID so we can have our Tech team to perform troubleshooting along with you. 

Thanks! 

Ahra_G

I have recently transferred to TPG plugged my modem in the WIFI is working and there's a dial tone I can call out but no one can cal me ...what should I do 

[Anonymous]

Hi, sallydalto2.

Just checking should you require further assistance? If so please update this thread.

Cheers!

 

I have recently transferred to TPG plugged my modem in the WIFI is working and there's a dial tone I can call out but no one can cal me ...what should I do