Hello,
Every since I switched from Telstra (some 2 years plus ago) porting the same landline number over to TPG, my overseas friends and relatives often time cannot call me via my landline.
They told me a message telling them my number is not connected. But for other time, they can call me. I have even use messenger to communicate with them (in US) to run test - telling them to call my landline and relay the result to me. Most of the time, they can call me.
I did some exploratory test (using Skype Credit) to call my landline and I met with the same message. But if I persist with retrialing the call, I eventually will get through. So the TPG message - service not connected - is not to be believe.
TPG told me that was up to the overseas provider's control, blah, blah, blah. But I do not believe that. It reminds me long time ago when I had a Optus local number and a Telstra local number. At peak hours when I used the Optus handset to call my friend's Telstra number, a robotic message came through telling me of an incorrect number. But if I immediately called my friend (the same number) using the Telstra handset, it went through. I believe it was due to interconnect capacity problem. At other time it was fine.
Perhaps TPG has not dimensioned sufficient capacity to receive overseas calls. Thankfully we have messengers to deal with this kind of shortcomings.
Does anyone have experience like this?
Rover
