Oca 0163 when calling from overseas

[Teda]

When anyone tries to call from England they hear a recorded message with oca0163 code.

phone is working normally otherwise, we can call England and local calls no problem.

We have been with TPG for 4 years and have been calling back and forward to England regularly all that time.

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter