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Porting a landline from a second telco on premises

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Level 1b

Hi TPG team,

We currently have two Telcos on our premises.

The telco I am with is TPG and my number (8033 4257) is with TPG. I am on the NBN.

The other service is landline only and is with Optus.

As this second service is used by an eldrely person, who has no interest in the NBN & insists on keeping their number, is it possible to port their number to replace my existing TPG number after we shut down the second telco account?

2 REPLIES 2
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Moderator

Hello Fabes,
Thank you for your message and for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
• Username
• Full Name
• Full Address
• D.O.B.
• Telephone No.
I will reply ASAP on receipt of the above.
Regards
PeterW
How To Private Message within the TPG Community:
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45
My TPG app for IOS and Android - https://www.tpg.com.au/download

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Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

Kind regards