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Oca 0163 when calling from overseas

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Level 1

When anyone tries to call from England they hear a recorded message with oca0163 code.

phone is working normally otherwise, we can call England and local calls no problem.

We have been with TPG for 4 years and have been calling back and forward to England regularly all that time.

1 REPLY 1
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter