Optus router with TPG Broadband home bundle

[measum12]

Please find below screenshots and thank you very much for your prompt replies.

All the pictures are in sequence.

Home page

Advance Settings

Options in advance Setup

Options in Management

[BasilDV]

Thank you for the screenshots @measum12.

In the first image, I noticed that there's a "Setup and Configuration".

Are you able to click on it and provide us a screenshot of what it will provide?

Regards,

BasilDV

[measum12]

hi mate,

this is what i get

[BasilDV]

I see.

When you click the "ADSL2+ Login" option, does it direct you to the first image in the previous screenshot?

BasilDV

[measum12]

@BasilDV  You are absoluty right. it goes to same login page

[BasilDV]

Thank you @measum12.

Try to uncheck the "Connecting to Optus" option.

Then, try to put your TPG credentials instead of the Optus credentials on the username/Email and password box.

Click save, then let's see how it goes.

You may also provide us a screenshot if there's any changes after unchecking the said option.

BasilDV

[measum12]

Thanks @BasilDV 

please find below screen shot "6.png"

if i put optus/optus as usr/pwd then i get blank page (2nd image 7.png)

[BasilDV]

Try to reset the modem first to start fresh.

Then try again.

Also, please delete the image (6.png) as it has your username.

Thank you.

[measum12 · Accepted solution]

@BasilDV 

I hard reset it. and then entered my tpg username/pwd. something magical happened and my net start working. 

That checkbox "connect to optus" get enabled automatically but my internet on tpg is working now so my problem is resolved.

thanks a lot @BasilDV 

[BasilDV]

Sounds great!

I can confirm that the internet is already working.

Have a great weekend.

BasilDV