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Phone Line with a continuing Beeping Tone

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Level 1a

Hi, Same as all other people when i try to ring someone always the first call has got a beeping tone. Just spend almost more than half hour with technical support and they could not figure it out even after resetting the NBN box and the modem few times. It is now annoying when I hear the coninious beeping sound. Is there anyone who can help PLEASE.

1 REPLY 1
Moderator

Welcome to the Community @dcorea

 

For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network.

 

We have created this article that can guide you on How to Check for NBN Network Outage

 

If there are no known outages in your area, we recommend having a read of these community articles, which may help resolve your issue:

 

Troubleshooting Problems with TPG Home Phone Calls

Troubleshooting No Dial Tone - TPG Home Phone/Voice Service 

 

In your case, our Engineering team has lodged the case with our VNOC for further investigation and your assigned Engineer will be in touch via SMS or phone call once an update becomes available.

 

BasilDV