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Phone calls via computer

Lauren88
Level 2
Hi all, is there something I can install that will enable my home phone calls to be answered via my compuer (softphone app). I'm working from home and cant run a cord from the modem in the kitchen to the office
4 REPLIES 4
KarlB
Moderator

Hi @Lauren88,

 

Currently TPG do not offer a softphone app. Your phone handset will need to be connected to you phone port on the modem.

 

Regards,

Karl

david64
Level 15

You can use a cordless phone. Depends on distance between kitchen and router. Be careful of interference between phone and router's wifi.

Rigormortis74
Level 2

@KarlB wrote:

Hi @Lauren88,

 

Currently TPG do not offer a softphone app. Your phone handset will need to be connected to you phone port on the modem.

 

Regards,

Karl


Hey Karl,

 

Has this changed or is this still the case?

 

Cheers

 

Stephen

BasilDV
Moderator

Hi @Rigormortis74

 

For the NBN bundled with VoIP plan, the handset still needs to be connected to the phone port of the TPG provided modem/router.

 

Note: The VoIP service will not work using a third party modem/router under the same plan.

 

BasilDV