Phone not working

Samwell
Level 2
92038492 keep getting a message saying Oca 0188.
Turned modem on and off, reset etc but won’t work. I get a dial tone but can’t connect.
Anyone know the problem?
1 REPLY 1
Riezl
Moderator

Hi @Samwell , we recommend having a read of these community articles, which may help with your concern:

 

If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and further assist you.

 

To send a PM, please refer to this link: How do I private message (PM) in the community